"Communication in and by the Church is essentially communication of the Good News of Jesus Christ. It is the proclamation of the Gospel as a prophetic, liberating word to the men and women of our times; it is testimony, in the face of radical secularization, to divine truth and to the transcendent destiny of the human person; it is witness given in solidarity with all believers against conflict and division, to justice and communion among peoples, nations, and cultures."

Since announcing the Good News to people formed by a media culture requires taking carefully into account the special characteristics of the media themselves, the Church now needs to understand the internet. This is necessary in order to communicate effectively with people – especially young people – who are steeped in the experience of this new technology, and also in order to use it well.

The internet offers people direct and immediate access to important religious and spiritual resources.

The media offer important benefits and advantages from a religious perspective: "They carry news and information about religious events, ideas, and personalities; they serve as vehicles for evangelization and catechesis. Day in and day out, they provide inspiration, encouragement, and opportunities for worship to persons confined to their homes or to institutions." But over and above these, there also are benefits more or less peculiar to the internet. It offers people direct and immediate access to important religious and spiritual resources – great libraries and museums and places of worship, the teaching documents of the Magisterium, the writings of the Fathers and Doctors of the Church and the religious wisdom of the ages. It has a remarkable capacity to overcome distance and isolation, bringing people into contact with like-minded persons of good will who join in virtual communities of faith to encourage and support one another. The Church can perform an important service to Catholics and non-Catholics alike by the selection and transmission of useful data in this medium.

The internet is relevant to many activities and programs of the Church – evangelization, including both re-evangelization and new evangelization and the traditional missionary work ad gentes, catechesis and other kinds of education, news and information, apologetics, governance and administration, and some forms of pastoral counseling and spiritual direction. Although the virtual reality of cyberspace cannot substitute for real interpersonal community, the incarnational reality of the sacraments and the liturgy, or the immediate and direct proclamation of the gospel, it can complement them, attract people to a fuller experience of the life of faith, and enrich the religious lives of users. It also provides the Church with a means for communicating with particular groups – young people and young adults, the elderly and home-bound, persons living in remote areas, the members of other religious bodies – who otherwise may be difficult to reach.

A growing number of parishes, dioceses, religious congregations, and church-related institutions, programs, and organizations of all kinds now make effective use of the internet for these and other purposes. Creative projects under Church sponsorship exist in some places on the national and regional levels. The Holy See has been active in this area for several years and is continuing to expand and develop its internet presence. Church-related groups that have not yet taken steps to enter cyberspace are encouraged to look into the possibility of doing so at an early date. We strongly recommend the exchange of ideas and information about the internet among those with experience in the field and those who are newcomers.

The Church also needs to understand and use the internet as a tool of internal communications. This requires keeping clearly in view its special character as a direct, immediate, interactive, and participatory medium.

Already, the two-way interactivity of the internet is blurring the old distinction between those who communicate and those who receive what is communicated, and creating a situation in which, potentially at least, everyone can do both. This is not the one-way, top-down communication of the past. As more and more people become familiar with this characteristic of the internet in other areas of their lives, they can be expected also to look for it in regard to religion and the Church.

The faithful are not only able but sometimes obliged "to manifest their opinion on those things which pertain to the good of the Church." Communio et Progressio remarked that as a "living body" the Church "needs public opinion in order to sustain a giving and taking among her members."

The technology is new, but the idea is not. Vatican Council II said members of the Church should disclose to their pastors "their needs and desires with that liberty and confidence which befits children of God and brothers of Christ"; in fact, according to knowledge, competence, or position, the faithful are not only able but sometimes obliged "to manifest their opinion on those things which pertain to the good of the Church." Communio et Progressio remarked that as a "living body" the Church "needs public opinion in order to sustain a giving and taking among her members." Although truths of faith "do not leave room for arbitrary interpretations," the pastoral instruction noted "an enormous area where members of the Church can express their views."

Similar ideas are expressed in the Code of Canon Law 28 as well as in more recent documents of the Pontifical Council for Social Communications. Aetatis Novae calls two-way communication and public opinion "one of the ways of realizing in a concrete manner the Church’s character as communio." "Ethics in Communications" says: "A two-way flow of information and views between pastors and faithful, freedom of expression sensitive to the well being of the community and to the role of the Magisterium in fostering it, and responsible public opinion all are important expressions of ‘the fundamental right of dialogue and information within the Church’." The internet provides an effective technological means of realizing this vision.

Here, then, is an instrument that can be put creatively to use for various aspects of administration and governance. Along with opening up channels for the expression of public opinion, we have in mind such things as consulting experts, preparing meetings, and practicing collaboration in and among particular churches and religious institutes on local, national, and international levels.

Education and training are another area of opportunity and need. "Today everybody needs some form of continuing media education, whether by personal study or participation in an organized program or both. More than just teaching about techniques, media education helps people form standards of good taste and truthful moral judgment, an aspect of conscience formation. Through her schools and formation programs the Church should provide media education of this kind."

Education and training regarding the internet ought to be part of comprehensive programs of media education available to members of the Church. As much as possible, pastoral planning for social communications should make provision for this training in the formation of seminarians, priests, religious, and lay pastoral personnel as well as teachers, parents, and students.

Young people in particular need to be taught "not only to be good Christians when they are recipients but also to be active in using all the aids to communication that lie within the media...So, young people will be true citizens of that age of social communications which has already begun" - an age in which media are seen to be "part of a still unfolding culture whose full implications are as yet imperfectly understood." Teaching about the internet and the new technology thus involves much more than teaching techniques; young people need to learn how to function well in the world of cyberspace, make discerning judgments according to sound moral criteria about what they find there, and use the new technology for their integral development and the benefit of others.

The internet also presents some special problems for the Church, over and above those of a general nature discussed in "Ethics in Internet," the document accompanying this one. (Editor’s note: We will be running this article in Communio after we finish running "The Church and the Internet.") While emphasizing what is positive about the internet, it is important to be clear about what is not.

At a very deep level, "the world of the media can sometimes seem indifferent and even hostile to Christian faith and morality. This is partly because media culture is so deeply imbued with a typically postmodern sense that the only absolute truth is that there are no absolute truths or that, if there were, they would be inaccessible to human reason and therefore irrelevant."

Among the specific problems presented by the internet is the presence of hate sites devoted to defaming and attacking religious and ethnic groups. Some of these target the Catholic Church. Like pornography and violence in the media, internet hate sites are "reflections of the dark side of a human nature marred by sin." And while respect for free expression may require tolerating even voices of hatred up to a point, industry self-regulation – and, where required, intervention by public authority – should establish and enforce reasonable limits to what can be said.

The proliferation of web sites calling themselves Catholic creates a problem of a different sort.

The proliferation of web sites calling themselves Catholic creates a problem of a different sort. As we have said, church-related groups should be creatively present on the internet; and well-motivated, well-informed individuals and unofficial groups acting on their own initiative are entitled to be there as well. But it is confusing, to say the least, not to distinguish eccentric doctrinal interpretations, idiosyncratic devotional practices, and ideological advocacy bearing a ‘Catholic’ label from the authentic positions of the Church. We suggest an approach to this issue below.

Certain other matters still require much reflection. Regarding these, we urge continued research and study, including "the development of an anthropology and a theology of communication" – now, with specific reference to the internet. Along with study and research, of course, positive pastoral planning for the use of the internet can and should go forward.

One area for research concerns the suggestion that the wide range of choices regarding consumer products and services available on the internet may have a spillover effect in regard to religion and encourage a ‘consumer’ approach to matters of faith. Data suggest that some visitors to religious web sites may be on a sort of shopping spree, picking and choosing elements of customized religious packages to suit their personal tastes. The "tendency on the part of some Catholics to be selective in their adherence" to the Church’s teaching is a recognized problem in other contexts; more information is needed about whether and to what extent the problem is exacerbated by the internet.

Similarly, as noted above, the virtual reality of cyberspace has some worrisome implications for religion as well as for other areas of life. Virtual reality is no substitute for the Real Presence of Christ in the Eucharist, the sacramental reality of the other sacraments, and shared worship in a flesh-and-blood human community. There are no sacraments on the internet; and even the religious experiences possible there by the grace of God are insufficient apart from real-world interaction with other persons of faith. Here is another aspect of the internet that calls for study and reflection. At the same time, pastoral planning should consider how to lead people from cyberspace to true community and how, through teaching and catechesis, the Internet might subsequently be used to sustain and enrich them in their Christian commitment.

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